How to Request Data Deletion

Sorcrr allows you to request deletion of some or all of your personal data without deleting your account. You can manage your data through the app or by contacting us directly.

Option 1: In the Sorcrr App

  • Open the Sorcrr app and sign in to your account
  • Go to Settings (tap the menu icon)
  • Tap Personal Data (under Account)
  • Select the data control you want to use or tap Delete Account to request account deletion or anonymization
  • Confirm your selection and enter your password to verify your identity

Option 2: Public Request Form (no sign-in required)

If you can’t sign in (for example, because you’ve uninstalled the app), you can request deletion through our public form. We’ll verify your identity by email and process the request within 30 days.

Option 3: By Email

Send an email to privacy@sorcrr.com from the email address associated with your Sorcrr account. Include “Data Deletion Request” in the subject line and specify which data you would like deleted. We will verify your identity and process the request.

Open Deletion Request Form

Types of Data That Can Be Deleted

You can request deletion of the following categories of personal data:

  • Profile information — Name, bio, profile photo, contact details, employment history, skills, and education
  • Video profiles — All recorded video introductions
  • Messages and conversations — Chat history with other users
  • AI and personalization data — SAI conversation history, preferences, matching data, and personalization settings
  • Job applications — Application history and associated documents (active applications will be withdrawn)
  • Analytics and usage data — Activity logs and usage statistics linked to your account
  • Uploaded documents — Resumes, cover letters, and other files you have uploaded

Data That Is Retained

Certain data may be retained even after a deletion request, as required by law or for legitimate business purposes:

  • Payment and transaction records — Retained for up to 7 years for tax and legal compliance
  • Anonymized analytics — Previously collected anonymous usage statistics that cannot be linked back to you
  • Legal and compliance records — Data required to comply with legal obligations, resolve disputes, or enforce agreements

Data deletion requests are processed within 30 days. You will receive a confirmation email once your data has been deleted. If you change your mind, contact privacy@sorcrr.com before the deletion is processed.

Additional Data Controls

Sorcrr also provides the following data management options without requiring a deletion request:

  • Export your data — Download a copy of your supported personal data in JSON format where available in the app
  • Disable analytics — Turn off usage analytics and personalization (Settings > Privacy)
  • Manage visibility — Control who can see your profile, contact info, and activity
  • Delete your account entirely — If you want to deactivate your account and request deletion or anonymization of supported personal data, visit our Account Deletion page

For more information, see our Privacy Policy. For questions, contact privacy@sorcrr.com.