Delete Your Data
How to Request Data Deletion
Sorcrr allows you to request deletion of some or all of your personal data without deleting your account. You can manage your data through the app or by contacting us directly.
Option 1: In the Sorcrr App
- Open the Sorcrr app and sign in to your account
- Go to Settings (tap the menu icon)
- Tap Your Data (under Account)
- Select the data you want to delete or tap Request Data Deletion to remove all personal data
- Confirm your selection and enter your password to verify your identity
Option 2: By Email
Send an email to support@sorcrr.com from the email address associated with your Sorcrr account. Include “Data Deletion Request” in the subject line and specify which data you would like deleted. We will verify your identity and process the request.
Manage Your DataTypes of Data That Can Be Deleted
You can request deletion of the following categories of personal data:
- Profile information — Name, bio, profile photo, contact details, employment history, skills, and education
- Video profiles — All recorded video introductions
- Messages and conversations — Chat history with other users
- AI and personalization data — SAI conversation history, preferences, matching data, and personalization settings
- Job applications — Application history and associated documents (active applications will be withdrawn)
- Analytics and usage data — Activity logs and usage statistics linked to your account
- Uploaded documents — Resumes, cover letters, and other files you have uploaded
Data That Is Retained
Certain data may be retained even after a deletion request, as required by law or for legitimate business purposes:
- Payment and transaction records — Retained for up to 7 years for tax and legal compliance
- Anonymized analytics — Previously collected anonymous usage statistics that cannot be linked back to you
- Legal and compliance records — Data required to comply with legal obligations, resolve disputes, or enforce agreements
Data deletion requests are processed within 30 days. You will receive a confirmation email once your data has been deleted. If you change your mind, contact support@sorcrr.com before the deletion is processed.
Additional Data Controls
Sorcrr also provides the following data management options without requiring a deletion request:
- Export your data — Download a copy of all your personal data in JSON format (Settings > Your Data > Export My Data)
- Disable analytics — Turn off usage analytics and personalization (Settings > Privacy)
- Manage visibility — Control who can see your profile, contact info, and activity
- Delete your account entirely — If you want to remove your account and all data permanently, visit our Account Deletion page
For more information, see our Privacy Policy. For questions, contact support@sorcrr.com.